Case Study: Optimising Logistics Handling – CargoVIS Indoor Positioning at DGS Transports

DGS Transports optimises handling processes with CargoVIS indoor positioning, powered by Quuppa, ensuring high-quality logistics standards. Through precise tracking and advanced technology, DGS Transports increases efficiency and provides exceptional service to its customers.

Deutsche Industrie Video System GmbH (DIVIS)


In today’s logistics world, where growing shipment volumes and tight delivery times are the norm, it’s not uncommon for a shipment to be lost or take an unplanned route. Therefore, it’s essential for transport companies to have a complete overview of their shipments across all flows of goods. However, manually searching for items in such a large volume of shipments is complex and time-consuming. That’s why relying on smart, intuitive technologies is crucial.

DIVIS Video management system video cameras

For this reason, the French freight forwarding company DGS Transports sought a suitable solution to track goods in their 6,000 square metre cross dock conveniently, quickly, and reliably. Having heard about DIVIS through its German partner companies in the CargoLine general cargo network, DGS Transports opted for its CargoVIS video management solution paired with the Location+ feature module, an indoor positioning system powered by DIVIS partner Quuppa. Consequently, DIVIS’s video management system (VMS) is not only used by many French customers in the parcel industry but also increasingly in the French cargo market.

Highest level of quality and service for customers

Software-based video management systems offer valuable services in the forwarding industry, and seamless consignment tracking has become an integral part of everyday logistics. Precise indoor positioning is crucial in this context.

Not only can the quality of service be significantly increased, but the flow of information can also become more transparent with the help of shipment tracking. Consequently, customer inquiries can be answered quickly and reliably, and even rare discrepancies can be clearly traced in the shortest possible time thanks to the system.

Our decision to opt for a visual consignment tracking system with indoor positioning is closely linked to our objectives in terms of quality and customer service. We needed a solution that was easy for our employees to learn and, at the same time, extremely efficient in terms of time expenditure. The advantage of indoor tracking is that we can locate all goods as quickly as possible and monitor their movements.”

Ludovic Charlec, Chief Operations Officer at DGS Transports
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Achieving precise shipment tracking with a seamless movement path

DGS Transports uses the CargoVIS video management solution with indoor positioning powered by Quuppa. Sixty cameras record every movement of goods within the cross-dock. This innovative VMS replaces time-consuming conventional shipment tracking in the cross-dock.

The intuitive video management software offers image-based tracking, allowing palletised shipments to be traced and quickly located. Even if a shipment has already left the cross-dock, its path can still be traced afterwards thanks to CargoVIS’s use of video recordings. Uncertainties regarding transfers of liability and missing shipments are now a thing of the past. With the VMS, critical points can be reliably documented, and losses can be reduced.

Shipment tracking in CargoVIS

  • By automatically linking shipment data from the transport management system with image data, each shipment leaves its individual fingerprint in CargoVIS with every scan.
  • As the shipment passes through the hall, a movement path of information is created, enabling the goods to be tracked specifically and precisely in the cross-dock via scan times – by entering the shipment or pallet number.

Indoor positioning with Location+ is comparable to outdoor satellite-controlled GPS, but more precise methods are required indoors. While GPS relies on coded radio signals from orbiting satellites for outdoor tracking, indoor environments demand more refined methods. Bluetooth® is often used for indoor shipment positioning, with Quuppa Intelligent Locating System® standing out as one of the most reliable methods for enclosed areas and offering many advantages for logistics. Here, infrastructure devices known as Locators replicate satellite functions, while Bluetooth® application on scanners acts as GPS receivers. This method ensures accurate scanning processes with an impressive accuracy of up to 50 cm.

Thanks to the combination of location data, scan data and recorded video footage, the system can identify the exact scanner position or positioning area in the cross-dock and enable fast and efficient shipment tracking.

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Enormous time savings and increased efficiency of warehouse processes

The precise recording of the position of goods using Location+ significantly increases efficiency in the warehouse. 

The combination of CargoVIS with indoor positioning enables us to save an enormous amount of time in many processes. For example, if a colleague is searching for a pallet at the dock, with the inbound scan, we can track the pallet and indicate where it is. Since we can easily locate the goods, we are confident about our actions. We can back up all the information we give to employees or customers with screenshots.
We are very satisfied with the solution. It’s a system that’s very easy to use, and really simple to learn. It’s very, very useful on a daily basis, especially in my role as a Platform Manager.”

Emmanuel Houelleu, Platform Manager at DGS Transports

Data platform replaces stand-alone solutions

Various additional Plus+ features allow different camera-based automation to be mapped and fully integrated via a single platform. This unique platform incorporates the Plus+ functions fully into the software solutions, eliminating the need for a multitude of stand-alone solutions. As a result, a wide range of data is collected along the goods flow in the warehouse, generating comprehensive added value for logistics processes.

In addition to Location+ for indoor positioning, the available Plus+ modules include volume control of goods (Scale+) and gate status detection (Gate+), which DGS Transports also uses. Thus, DGS Transports has access to an extensive ecosystem of different camera-based solutions. 

Volume control with Scale+ and the detection of gate status with Gate+ 

  • With the software-controlled volume control in Scale+, it is possible to measure pallets without interrupting the loading process. The measurement is based on the evaluation of previously recorded video footage, allowing measurements to be taken directly in the software.
  • Gate+ makes it possible to automatically detect gate and door statuses and close security gaps.

The combination of the collected data (e.g. video, location and measurement data) opens up extensive optimisation and savings potential for logistics processes. This increases the quality of logistics services while valuable time and cost savings can be realised at the same time.

Forklift at DGS Transports dock

Conclusion: DIVIS platform excels through versatility

The DIVIS solution has impacted the French company positively in several areas at once – its success as well, as Ludovic Charlec reports. The Chief Operations Officer is also enthusiastic about the cooperation: “The cooperation with DIVIS was a success. In the future, we will rely on DIVIS solutions because they are a perfect match for our tasks. They offer us a number of possibilities, such as monitoring and dimensioning, all in the same interface. It really is a guarantee of confidence and sustainability in the performance of these activities,” he summarises.

We chose DIVIS as our provider because our German partners often used DIVIS systems. We are an official member of the CargoLine general cargo network in the Paris region. Therefore, we were able to see this solution in use at our partners’ premises. That was a sign of trust and success for us.”

Ludovic Charlec, Chief Operations Officer at DGS Transports

DIVIS guarantees local support at all relevant customer touchpoints in France. In addition, DIVIS operates its own team for the French market, which supports customers from sales and project management to after-sales service in French.

About DGS Transports

DGS Transports, an independent, family-owned, medium-sized transport company, is based in Limeil Brévannes (Paris) and was founded in 1983. It specialises in courier and cargo transport throughout the national and European sectors. Thanks to its medium-sized structure, the company can set and successfully defend strong values: high-quality services, versatility, responsibility and commitment of its staff as well as proximity to customers, suppliers and employees. DGS Transport is a member of the CargoLine general cargo network and a founding member and main hub of the TSE network in France.

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We are very happy with the solution. It makes a big difference in my daily work and saves me an enormous amount of time. It's a system that's very easy to use, and really simple to learn. It's very, very useful on a daily basis, especially in my role.”

DGS TRANSPORTS - logo Emmanuel Houelleu, Platform Manager
DGS Transports

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