Case Study: PAACK

Background

Paack is a pioneering tech-driven solution leading eCommerce sustainable deliveries in Europe. Adapting to their customers’ convenience through delivery timeslots, Paack’s success rate at the first delivery attempt is +96%.

Challenge

Paack is constantly growing and innovating, aiming for excellence throughout every step of the delivery experience. Developments inside the Distribution Centres (DC) are key to building an efficient operational chain. In this case, Paack needed a solution that allowed them to:

• Track, monitor and understand how assets move in real time as they enter and leave certain areas of the DC. Paack needs to be the best map view for their clients.

• Having tested various technologies, Paack began looking for a solution that could meet these needs.

• All this in the shortest possible time, with the minimum margin of error and with guaranteed support.

Solution

With the aim of creating a Digital Twin of their DCs, Paack found in BlueGPS the right solution capable of optimizing costs and processes and providing a complete and flexible system in combination with Quuppa technologies. The BlueGPS platform with Quuppa’s advanced systems allows the best flexibility also through SDK integration, exposed API and Google Cloud installation. 

Through careful planning and with lots of expertise, the DIVIS technical team succeeded in deploying the system even for the quite diverse environment due to various ceiling heights etc.

Next steps

Paack has been encouraged by the results so far. Data will be used to evaluate the process and implement the process. Results will be used to consider whether the project extends to other countries. Five years ago, Paack started its journey in Dubai, helping companies to create incredible delivery experiences.